Returns & Exchanges Policy
At Exclusive Furniture, we want you to be completely satisfied with your home sanctuary. If your selection isn't the perfect fit, you can return most items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer care team or log into your account portal to submit a return request with your order number and photos of the item.
Pack with Care
Ensure the furniture is disassembled and placed back in its original packaging with all hardware and assembly instructions included.
Schedule a Pickup
For large furniture items, our logistics team will coordinate a convenient time for a professional carrier to collect the return from your home.
Receive Your Refund
Once our warehouse inspects the returned item and confirms its condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing